No refunds or cancellations accepted. All sales are final. in the case of significant factory defect, broken, or missing items, we require that customers notify store@tenderclaws.com with order number and proof of defective merchandise within 48 hours of receipt. Items must be in their original packaging, in as-new condition, with both the packing slip, and the printed receipts. refunds are not available for products after 30 days.
Print to order products have an additional production time not including shipping time. estimated production and ship time can be found under item description and vary from product to product.
